Question 1

Why is Dietary Restriction important to SWEET CHIP?

Accepted Answer

From our experience, we have seen many people who cannot eat delicious desserts due to allergies or health problems. We will do more research to make healthier and more delicious desserts for those people so that many people can enjoy a variety of delicious desserts.

Question 2

Return & Refund Policy

Accepted Answer

Our sweet chips do not allow return or refund system for hygiene and the best quality. But if there's anything you want to tell us about your order, please email "sweetchiporders@gmail.com "(sweetchiporders@gmail.com) and we will provide you with the best solution with your heart and soul.

Question 3

Customer Service

Accepted Answer

We always do our best to find your needs in the greatest way. Here's how you can connect to customer service.

Email (recommend) 
Please send an email to our address "sweetchiporders@gmail.com" a(sweetchiporders@gmail.com)fter the title is "customer service". We will respond to your response as soon as possible.

Text (NOT CALL)
Please TEXT to our number "(+1) 847-532-4171" to request customer service. We will reply as soon as we confirm the text.

Question 4

Catering Order

Accepted Answer

For the freshest and most beautiful dessert conditions, catering orders are placed at least 7 days in advance. 
The minimum order for catering is 30 desserts, and the maximum order is 500desserts. If you want more than 500 desserts, please contact our customer service.(sweetchiporders@gmail.com)

If you want a catering order, please visit here (https://www.sweetchipks.com/catering-1)and place an order request.

We always make desserts for your the most beautiful and precious days with all our hearts.

Question 5

What should I do if I have to change the date of catering?

Accepted Answer

We prioritize the best quality and hygiene of sweet-chip desserts, so if you need to change the date of your catering, please contact us immediately at "sweetchiporders@gmail.com (sweetchiporders@gmail.com)".

You are free to change at least 7 days before the date of pickup or delivery.